AireSpring Long Distance: 2.85 cents per minute.

<BODY><h1><b>Global Fibernet</b> Long Distance Telephone Service</h1><p>Order <b>Global Fibernet</b> long distance telephone service and start saving money today with <b>Global Fibernet</b>. <b>Global Fibernet</b> offers some of the best state to state rates. </P><h2>Global Fibernet Telephone Company</h2><p><b>Fibernet Global</b> also offers great international long distance service from Global Fibernet. sign up for Global Fibernet's international long distance telephone service today.</p><h3>Fibernet Global is the same company as Global Fibernet</h3><p>Get 2.9 cents per minute long distance telephone service from Global Fibernet or Fibernet Global, and lower your bills. Save money and lower your bills with fibernet global or global fibernet.</P> <TABLE cellSpacing=0 cellPadding=10 border=0> <TBODY> <TR> <TD bgColor=#ffffff> <P><B><A name=q1></A>Q. How can you offer such low rates? </B></P> <P><SPAN class=blue><B>A</B></SPAN>.Airespring Long Distance Telephone Service. Order Airespring long distancetelephone service from airespring and global fibernet and start saving money today We arrange contracts with large carriers where we commit to provide them with a large number of minutes of usage. Since we buy in such bulk, our rates are deeply discounted. We do not have the high advertising costs of a major carrier, so we pass along the savings to our customers. It also allows us to spend our money to provide better service. We in turn are able to offer you these fantastic low rates!</P> <TABLE cellSpacing=0 cellPadding=0 width=380 border=0> <TBODY> <TR> <TD></TD> <TD align=right></TD></TR></TBODY></TABLE> <P><B><A id=q2 name=q2></A>Q. Does Global FiberNet offer the same quality as I get today with my current carrier? </B></P> <P><SPAN class=blue><B>A</B></SPAN>. Global FiberNet uses the networks of Tier 1 carriers with vast global fiber optic capacity. You should have the same or better quality than you get with your current carrier.</P> <TABLE cellSpacing=0 cellPadding=0 width=380 border=0> <TBODY> <TR> <TD></TD> <TD align=right></TD></TR></TBODY></TABLE> <P><B><A id=q3 name=q3></A>Q. Are there significant quality differences between long distance companies? </B></P> <P><SPAN class=blue><B>A</B></SPAN>. Yes and no. Ever since the telecommunications industry was deregulated and AT&T was broken up into "Baby Bells" in the 1980's, long distance has been a commodity. All long distance companies, including AT&T, Sprint and MCI WorldCom, use the same fiber optic networks to transport their calls. While some long distance companies claim that their service is of higher quality, there is actually very little difference between the carriers.</P> <P><B></B></P> <TABLE cellSpacing=0 cellPadding=0 width=380 border=0> <TBODY> <TR> <TD></TD> <TD align=right></TD></TR></TBODY></TABLE> <P><B><A id=q4 name=q4></A>Q. Does Global FiberNet credit switching fees? </B></P> <P><SPAN class=blue><B>A</B></SPAN>.Yes. In order to receive this credit, please make a copy of your local phone bill with the switching fees on it and send it in with your payment. The amount of the switching fee will be credited to your account. Note: The maximum available credit is up to $6 per line for switching long distance service only, or up to $9 per line if you switch both long distance and your extended local calling service (local toll calling).</P> <TABLE cellSpacing=0 cellPadding=0 width=380 border=0> <TBODY> <TR> <TD></TD> <TD align=right></TD></TR></TBODY></TABLE> <P><B><A id=q5 name=q5></A>Q. Is there a minimum usage fee? </B></P> <P><SPAN class=blue><B>A</B></SPAN>.If you use the AutoPay Online Billing service, billed automatically to your credit card there will be no minimum usage fee or monthly fee of any kind whatsoever.</P> <P>If you chose to receive a paper bill and your monthly bill is less than $15, you will be charged a bill preparation and mailing fee of $2.99.<BR>Paper billing includes a charge of $2.99 unless your bill is a minimum of $15. </P> <TABLE cellSpacing=0 cellPadding=0 width=380 border=0> <TBODY> <TR> <TD></TD> <TD align=right></TD></TR></TBODY></TABLE> <P><B><A id=q5a name=q5a></A>Q. Are taxes included in the $15 minimum or is it a minimum of $15 in actual long distance usage? </B></P> <P><SPAN class=blue><B>A</B></SPAN>. It is a minimum of $15 in actual long distance usage.</P> <TABLE cellSpacing=0 cellPadding=0 width=380 border=0> <TBODY> <TR> <TD></TD> <TD align=right></TD></TR></TBODY></TABLE> <P><B><A id=q6 name=q6></A>Q. Are the rates good 24/7? </B></P> <P><SPAN class=blue><B>A</B></SPAN>. Yes, with Global FiberNet you never have to wait until off-peak hours to get the lowest rates. ALL rates are good 24 hours per day, 7 days per week.</P> <TABLE cellSpacing=0 cellPadding=0 width=380 border=0> <TBODY> <TR> <TD></TD> <TD align=right></TD></TR></TBODY></TABLE> <P><B><A id=q7 name=q7></A>Q. What is a billing increment? </B></P> <P><SPAN class=blue><B>A</B></SPAN>. Billing increments are the blocks of time that the long distance company uses to bill you. Typically, long distance service is billed in 6 second or 1 minute (60-second) billing increments. If you are being billed in 1 minute increments, for example, and have a call that lasts for 1 minute and 3 seconds, you will be charged for 2 full minutes. If you are being billed in 6 second increments, you would only be charged for 1 minute and 6 seconds if the call actually lasted 1 minute and 3 seconds.</P> <TABLE cellSpacing=0 cellPadding=0 width=380 border=0> <TBODY> <TR> <TD></TD> <TD align=right></TD></TR></TBODY></TABLE> <P><B><A id=q8 name=q8></A>Q. Is it better to be billed in 6-second increments or 1 minute billing increments? </B></P> <P><SPAN class=blue><B>A</B></SPAN>. In all cases, a shorter billing interval will result in lower charges, so it's best to be billed in 6-second increments.</P> <TABLE cellSpacing=0 cellPadding=0 width=380 border=0> <TBODY> <TR> <TD></TD> <TD align=right></TD></TR></TBODY></TABLE> <P><B><A id=q9 name=q9></A>Q. Does Global FiberNet bill in 6 second increments? </B></P> <P><SPAN class=blue><B>A</B></SPAN>. Yes! Global FiberNet bills in 6 second increments, with an 18 second minimum on domestic calls, and a 30 second minimum on international calls. Calls to Mexico are billed in 1 minute increments.</P> <TABLE cellSpacing=0 cellPadding=0 width=380 border=0> <TBODY> <TR> <TD></TD> <TD align=right></TD></TR></TBODY></TABLE> <P><B><A id=q10 name=q10></A>Q. What does “NGN” mean on the International Rates page?</B></P> <P><SPAN class=blue><B>A</B></SPAN>. NGN stands for “Non-Geographic Number”. It applies to audiotext and other information services in the foreign country. These are the equivalent of 900 numbers in the United States. It is more expensive to place a call to this type of number.</P> <TABLE cellSpacing=0 cellPadding=0 width=380 border=0> <TBODY> <TR> <TD></TD> <TD align=right></TD></TR></TBODY></TABLE></TD></TR></TBODY></TABLE></TD> <TD background="FAQs - Global FiberNet Long Distance_files/box_09.gif"><IMG height=1 src="FAQs - Global FiberNet Long Distance_files/box_09.gif" width=34></TD></TR> <TR> <TD><IMG height=37 src="FAQs - Global FiberNet Long Distance_files/box_10.gif" width=27></TD> <TD background="FAQs - Global FiberNet Long Distance_files/box_11.gif"></TD> <TD><IMG height=37 src="FAQs - Global FiberNet Long Distance_files/box_13.gif" width=34></TD></TR></TBODY></TABLE><A id=rates name=rates></A> <TABLE cellSpacing=0 cellPadding=0 width=400 border=0> <TBODY> <TR> <TD><IMG height=24 src="FAQs - Global FiberNet Long Distance_files/box_01.gif" width=27></TD> <TD><IMG height=24 src="FAQs - Global FiberNet Long Distance_files/box_03.gif" width=400></TD> <TD><IMG height=24 src="FAQs - Global FiberNet Long Distance_files/box_04.gif" width=34></TD></TR> <TR> <TD background="FAQs - Global FiberNet Long Distance_files/box_05.gif"><IMG height=1 src="FAQs - Global FiberNet Long Distance_files/box_05.gif" width=27></TD> <TD bgColor=#ffffff> <TABLE cellSpacing=0 cellPadding=10 border=0> <TBODY> <TR> <TD bgColor=#ffffff> <P class=medium align=center><B>QUESTIONS ABOUT RATES</B></P> </TD></TR></TBODY></TABLE></TD> <TD background="FAQs - Global FiberNet Long Distance_files/box_09.gif"><IMG height=1 src="FAQs - Global FiberNet Long Distance_files/box_09.gif" width=34></TD></TR> <TR> <TD><IMG height=37 src="FAQs - Global FiberNet Long Distance_files/box_10.gif" width=27></TD> <TD background="FAQs - Global FiberNet Long Distance_files/box_11.gif"></TD> <TD><IMG height=37 src="FAQs - Global FiberNet Long Distance_files/box_13.gif" width=34></TD></TR></TBODY></TABLE> <TABLE cellSpacing=0 cellPadding=0 width=400 border=0> <TBODY> <TR> <TD><IMG height=24 src="FAQs - Global FiberNet Long Distance_files/box_01.gif" width=27></TD> <TD><IMG height=24 src="FAQs - Global FiberNet Long Distance_files/box_03.gif" width=400></TD> <TD><IMG height=24 src="FAQs - Global FiberNet Long Distance_files/box_04.gif" width=34></TD></TR> <TR> <TD background="FAQs - Global FiberNet Long Distance_files/box_05.gif"><IMG height=1 src="FAQs - Global FiberNet Long Distance_files/box_09.gif" width=34></TD></TR> <TR> <TD><IMG height=37 src="FAQs - Global FiberNet Long Distance_files/box_10.gif" width=27></TD> <TD background="FAQs - Global FiberNet Long Distance_files/box_11.gif"></TD> <TD><IMG height=37 src="FAQs - Global FiberNet Long Distance_files/box_13.gif" width=34></TD></TR></TBODY></TABLE><A id=tollfree name=tollfree></A> <TABLE cellSpacing=0 cellPadding=0 width=400 border=0> <TBODY> <TR> <TD><IMG height=24 src="FAQs - Global FiberNet Long Distance_files/box_01.gif" width=27></TD> <TD><IMG height=24 src="FAQs - Global FiberNet Long Distance_files/box_03.gif" width=400></TD> <TD><IMG height=24 src="FAQs - Global FiberNet Long Distance_files/box_04.gif" width=34></TD></TR> <TR> <TD background="FAQs - Global FiberNet Long Distance_files/box_05.gif"><IMG height=1 src="FAQs - Global FiberNet Long Distance_files/box_05.gif" width=27></TD> <TD bgColor=#ffffff> <TABLE cellSpacing=0 cellPadding=10 border=0> <TBODY> <TR> <TD bgColor=#ffffff> <P class=medium align=center><B>TOLL-FREE QUESTIONS</B></P> </TD></TR></TBODY></TABLE></TD> <TD background="FAQs - Global FiberNet Long Distance_files/box_09.gif"><IMG height=1 src="FAQs - Global FiberNet Long Distance_files/box_09.gif" width=34></TD></TR> <TR> <TD><IMG height=37 src="FAQs - Global FiberNet Long Distance_files/box_10.gif" width=27></TD> <TD background="FAQs - Global FiberNet Long Distance_files/box_11.gif"></TD> <TD><IMG height=37 src="FAQs - Global FiberNet Long Distance_files/box_13.gif" width=34></TD></TR></TBODY></TABLE> <TABLE cellSpacing=0 cellPadding=0 width=400 border=0> <TBODY> <TR> <TD><IMG height=24 src="FAQs - Global FiberNet Long Distance_files/box_01.gif" width=27></TD> <TD><IMG height=24 src="FAQs - Global FiberNet Long Distance_files/box_03.gif" width=400></TD> <TD><IMG height=24 src="FAQs - Global FiberNet Long Distance_files/box_04.gif" width=34></TD></TR> <TR> <TD background="FAQs - Global FiberNet Long Distance_files/box_05.gif"><IMG height=1 src="FAQs - Global FiberNet Long Distance_files/box_05.gif" width=27></TD> <TD bgColor=#ffffff> <TABLE cellSpacing=0 cellPadding=10 border=0> <TBODY> <TR> <TD bgColor=#ffffff> <P><B><A id=q46 name=q46></A>Q. What are the charges for toll free numbers? </B></P> <P><SPAN class=blue><B>A</B></SPAN>. Unlike most other long distance companies, we do not charge a monthly fee for your toll free number. You pay only for the usage on your toll free service. </P> <TABLE cellSpacing=0 cellPadding=0 width=380 border=0> <TBODY> <TR> <TD></TD> <TD align=right></TD></TR></TBODY></TABLE> <P><B><A id=q47 name=q47></A>Q. What are the rates for toll free calls? </B></P> <P><SPAN class=blue><B>A</B></SPAN>. To find this information click on the yellow “Toll Free” folder tab and scroll down to see the toll free rates that apply to your toll-free service. </P> <TABLE cellSpacing=0 cellPadding=0 width=380 border=0> <TBODY> <TR> <TD></TD> <TD align=right></TD></TR></TBODY></TABLE> <P><B><A id=q48 name=q48></A>Q. What are the rates for in state toll free calls? </B></P> <P><SPAN class=blue><B>A</B></SPAN>. To find this information click on the yellow “Toll Free” folder tab and scroll down to the name of your state. That rate will apply to in state toll free calls. </P> <TABLE cellSpacing=0 cellPadding=0 width=380 border=0> <TBODY> <TR> <TD></TD> <TD align=right></TD></TR></TBODY></TABLE> <P><B><A id=q49 name=q49></A>Q. Do you offer toll free service from Canada, Alaska, Hawaii and other offshore locations? </B></P> <P><SPAN class=blue><B>A</B></SPAN>. Yes. We offer inbound toll free service from the following offshore and international locations:</P> <BLOCKQUOTE> <P>Alaska<BR>Anguilla<BR>Antigua/Barbuda<BR>Bahamas<BR>Barbados<BR>Bermuda<BR>British Virgin Islands<BR>Canada<BR>Cayman Island<BR>Dominica<BR>Dominican Republic<BR>Grenada<BR>Guam<BR>Hawaii<BR>Jamaica<BR>Mexico<BR>Montserrat<BR>Nevis<BR>Puerto Rico<BR>St. Kitts<BR>St. Lucia<BR>St. Vincent/Grenadines<BR>Saipan<BR>Trinidad & Tobago<BR>Turks & Caicos<BR>US Virgin Islands </P></BLOCKQUOTE> <P>In order to receive international and off-shore calls to your toll free number, you must activate "extended area coverage" for your toll free number. Please contact customer service at the number listed on your welcome e-mail and ask for “Extended Area Toll Free Coverage” to be activated for your toll free number.</P> <TABLE cellSpacing=0 cellPadding=0 width=380 border=0> <TBODY> <TR> <TD></TD> <TD align=right></TD></TR></TBODY></TABLE> <P><B><A id=q50 name=q50></A>Q. What are the rates for international and off-shore toll free calls? </B></P> <P><SPAN class=blue><B>A</B></SPAN>. To find out the rates for international and off-shore calls to your toll free number, please use the contact information at the top of your screen to contact a representative and they will be happy to provide you with this information. Alternatively, you may contact Global FiberNet customer service. </P> <TABLE cellSpacing=0 cellPadding=0 width=380 border=0> <TBODY> <TR> <TD></TD> <TD align=right></TD></TR></TBODY></TABLE> <P><B><A id=q51 name=q51></A>Q. What is the monthly fee for having a toll free number? </B></P> <P><SPAN class=blue><B>A</B></SPAN>. None. We offer toll free services at no extra charge – you just pay the applicable toll-free rate for any calls that come in to your toll free number. </P> <TABLE cellSpacing=0 cellPadding=0 width=380 border=0> <TBODY> <TR> <TD></TD> <TD align=right></TD></TR></TBODY></TABLE> <P><B><A id=q52 name=q52></A>Q. What is the payphone surcharge for toll free numbers? </B></P> <P><SPAN class=blue><B>A</B></SPAN>. There is an FCC mandated surcharge of 35¢ for any calls made to your toll free number from a payphone. This 35¢ fee is charged to compensate payphone owners for the use of their equipment. </P> <TABLE cellSpacing=0 cellPadding=0 width=380 border=0> <TBODY> <TR> <TD></TD> <TD align=right></TD></TR></TBODY></TABLE> <P><B><A id=q53 name=q53></A>Q. Will my toll free number be listed with toll free Directory Assistance? </B></P> <P><SPAN class=blue><B>A</B></SPAN>. Your toll free number will not be listed with any Directory Assistance service. If you do want your toll free number to be listed in Toll-Free Directory Assistance, there is an extra charge of $15.00 a month. If you want this service, there is a special form that needs to be filled out and you need to call customer service so we can arrange to get this to you and get it signed, etc. This fee is charged by the Toll-Free Directory Assistance organization and we pass it through to you if you do want that service. This would normally only be used for a business use of a toll free number. </P> <TABLE cellSpacing=0 cellPadding=0 width=380 border=0> <TBODY> <TR> <TD></TD> <TD align=right></TD></TR></TBODY></TABLE> <P><B><A id=q54 name=q54></A>Q. Can I switch my 800 or toll-free service to your company? </B></P> <P><SPAN class=blue><B>A</B></SPAN>. Yes, most certainly! You’ll need to fill out, sign and fax in a copy of the “Responsible Organization Change Authorization” form, which is legally required to change the carrier on toll free numbers. This form is available to you on our website, when you click on the box indicating that you want to have toll free service with us. </P> <TABLE cellSpacing=0 cellPadding=0 width=380 border=0> <TBODY> <TR> <TD></TD> <TD align=right></TD></TR></TBODY></TABLE> <P><B></B><B><A id=q55 name=q55></A>Q. How about if I don’t have 800 service but I want to establish it with you? </B></P> <P><SPAN class=blue><B>A</B></SPAN>. Just click in the box that indicates you want toll free service and indicate you want to establish a new toll free number. Then fill in the phone number you want the 800 number to ring on. (It will “piggy-back” onto an existing phone line). </P> <TABLE cellSpacing=0 cellPadding=0 width=380 border=0> <TBODY> <TR> <TD></TD> <TD align=right></TD></TR></TBODY></TABLE> <P><B><A id=q56 name=q56></A>Q. Can I request a specific 800 number? </B></P> <P><SPAN class=blue><B>A</B></SPAN>. Yes, there is a special form for this. However, it can be a lengthy process and there is no guarantee that you will get the number you prefer. If you want to try and reserve a specific toll free number, please call the number at the top of your screen or call customer service and we will send you the form. You can also e-mail customer service at. </P> <TABLE cellSpacing=0 cellPadding=0 width=380 border=0> <TBODY> <TR> <TD></TD> <TD align=right></TD></TR></TBODY></TABLE> <P><B><A id=q57 name=q57></A>Q. What is a personal toll free number? </B></P> <P><SPAN class=blue><B>A</B></SPAN>. A personal toll free number (also referred to as an "800 number") is a service where the person receiving the call pays for the phone call, rather than the caller. While toll free numbers have been a popular way for businesses to keep in touch with their customers for a long time, they have also become very popular in recent years for residential customers. Currently, any phone number beginning with 800, 888, 877, 866 or 855 is a toll free number. </P> <TABLE cellSpacing=0 cellPadding=0 width=380 border=0> <TBODY> <TR> <TD></TD> <TD align=right></TD></TR></TBODY></TABLE> <P><B><A id=q58 name=q58></A>Q. Why would I need a toll free number? </B></P> <P><SPAN class=blue><B>A</B></SPAN>. While you don't necessarily need a toll free number, it can be a good thing to have when you've got friends or family members who need to call your home. Toll free numbers are especially useful for college students or older family members on fixed incomes who need to be in touch with you. Toll free numbers are significantly cheaper than calling cards or collect calls. </P> <TABLE cellSpacing=0 cellPadding=0 width=380 border=0> <TBODY> <TR> <TD></TD> <TD align=right></TD></TR></TBODY></TABLE> <P><B><A id=q59 name=q59></A>Q. How do I sign up for a toll free number? </B></P> <P><SPAN class=blue><B>A</B></SPAN>. To sign up for a toll free number through the Global FiberNet website, simply check the “Toll Free Service” box under Step Two of the sign up form. A new box will appear giving you the option to transfer your existing toll free service or get a new toll free number. </P> <TABLE cellSpacing=0 cellPadding=0 width=380 border=0> <TBODY> <TR> <TD></TD> <TD align=right></TD></TR></TBODY></TABLE> <P><B><A id=q60 name=q60></A>Q. Can I transfer an existing toll free number? </B></P> <P><SPAN class=blue><B>A</B></SPAN>. Yes. When the toll free service box appears (as explained in the answer above) you will have an option to transfer an existing toll free number. Click for the application form to transfer an existing number. You must print out and manually fill in the transfer form, then fax it in to the number listed on the form. Due to Federal regulations, we require a written signature for the toll free number transfer. This cannot be done online. </P> <TABLE cellSpacing=0 cellPadding=0 width=380 border=0> <TBODY> <TR> <TD></TD> <TD align=right></TD></TR></TBODY></TABLE> <P><B><A id=q60a name=q60a></A>Q. Where is the form to switch my toll-free service? </B></P> <P><SPAN class=blue><B>A</B></SPAN>. You can obtain a copy of this form <A onclick="MM_openBrWindow('tollfreesignup.asp','','toolbar=yes,location=yes,status=yes,menubar=yes,scrollbars=yes,resizable=yes,width=690,height=400')" href="javascript:;">here</A>.</P> <TABLE cellSpacing=0 cellPadding=0 width=380 border=0> <TBODY> <TR> <TD></TD> <TD align=right></TD></TR></TBODY></TABLE> <P><B><A id=q61 name=q61></A>Q. Can I transfer an existing toll free number and also get a new toll free number? </B></P> <P><SPAN class=blue><B>A</B></SPAN>. Yes. You may choose to get a new toll free number and also transfer over existing number(s). </P> <TABLE cellSpacing=0 cellPadding=0 width=380 border=0> <TBODY> <TR> <TD></TD> <TD align=right></TD></TR></TBODY></TABLE> <P><B><A id=q62 name=q62></A>Q. Does having a toll free number mean that I need another phone line? </B></P> <P><SPAN class=blue><B>A</B></SPAN>. No, you do not need to have an extra phone line to use a toll free number. Your toll free number will “piggy back” onto an existing phone line. Most people have their toll free number ring to the main line at their home or business. </P> <TABLE cellSpacing=0 cellPadding=0 width=380 border=0> <TBODY> <TR> <TD></TD> <TD align=right></TD></TR></TBODY></TABLE> <P><B><A id=q63 name=q63></A>Q. What does it mean when someone says my toll free number is portable? </B></P> <P><SPAN class=blue><B>A</B></SPAN>. When someone says your toll free number is portable, this means that you can switch long distance companies and plans without having to get a different toll free number. You can keep your existing toll free number when you switch services. </P> <TABLE cellSpacing=0 cellPadding=0 width=380 border=0> <TBODY> <TR> <TD></TD> <TD align=right></TD></TR></TBODY></TABLE> <P><B><A id=q64 name=q64></A>Q. My company does not currently have a toll-free number. Can I get a new toll free number? </B></P> <P><SPAN class=blue><B>A</B></SPAN>. Yes. To sign up for a toll free number through the Global FiberNet website, simply check the “Toll Free Service” box under Step Two of the sign up form. A new box will appear giving you the option to get a new toll free number. </P> <TABLE cellSpacing=0 cellPadding=0 width=380 border=0> <TBODY> <TR> <TD></TD> <TD align=right></TD></TR></TBODY></TABLE> <P><B><A id=q65 name=q65></A>Q. Can my company keep its current toll-free number after switching to a new long distance carrier? </B></P> <P><SPAN class=blue><B>A</B></SPAN>. Yes, toll-free numbers are portable. This means that your company may change long distance companies without having to obtain a new toll-free number. </P> <TABLE cellSpacing=0 cellPadding=0 width=380 border=0> <TBODY> <TR> <TD></TD> <TD align=right></TD></TR></TBODY></TABLE></TD></TR></TBODY></TABLE></TD> <TD background="FAQs - Global FiberNet Long Distance_files/box_09.gif"><IMG height=1 src="FAQs - Global FiberNet Long Distance_files/box_09.gif" width=34></TD></TR> <TR> <TD><IMG height=37 src="FAQs - Global FiberNet Long Distance_files/box_10.gif" width=27></TD> <TD background="FAQs - Global FiberNet Long Distance_files/box_11.gif"></TD> <TD><IMG height=37 src="FAQs - Global FiberNet Long Distance_files/box_13.gif" width=34></TD></TR></TBODY></TABLE><A id=callingcard name=callingcard></A> <TABLE cellSpacing=0 cellPadding=0 width=400 border=0> <TBODY> <TR> <TD><IMG height=24 src="FAQs - Global FiberNet Long Distance_files/box_01.gif" width=27></TD> <TD><IMG height=24 src="FAQs - Global FiberNet Long Distance_files/box_03.gif" width=400></TD> <TD><IMG height=24 src="FAQs - Global FiberNet Long Distance_files/box_04.gif" width=34></TD></TR> <TR> <TD background="FAQs - Global FiberNet Long Distance_files/box_05.gif"><IMG height=1 src="FAQs - Global FiberNet Long Distance_files/box_05.gif" width=27></TD> <TD bgColor=#ffffff> <TABLE cellSpacing=0 cellPadding=10 border=0> <TBODY> <TR> <TD bgColor=#ffffff> <P class=medium align=center><B>CALLING CARD QUESTIONS</B></P> </TD></TR></TBODY></TABLE></TD> <TD background="FAQs - Global FiberNet Long Distance_files/box_09.gif"><IMG height=1 src="FAQs - Global FiberNet Long Distance_files/box_09.gif" width=34></TD></TR> <TR> <TD><IMG height=37 src="FAQs - Global FiberNet Long Distance_files/box_10.gif" width=27></TD> <TD background="FAQs - Global FiberNet Long Distance_files/box_11.gif"></TD> <TD><IMG height=37 src="FAQs - Global FiberNet Long Distance_files/box_13.gif" width=34></TD></TR></TBODY></TABLE> <TABLE cellSpacing=0 cellPadding=0 width=400 border=0> <TBODY> <TR> <TD><IMG height=24 src="FAQs - Global FiberNet Long Distance_files/box_01.gif" width=27></TD> <TD><IMG height=24 src="FAQs - Global FiberNet Long Distance_files/box_03.gif" width=400></TD> <TD><IMG height=24 src="FAQs - Global FiberNet Long Distance_files/box_04.gif" width=34></TD></TR> <TR> <TD background="FAQs - Global FiberNet Long Distance_files/box_05.gif"><IMG height=1 src="FAQs - Global FiberNet Long Distance_files/box_05.gif" width=27></TD> <TD bgColor=#ffffff> <TABLE cellSpacing=0 cellPadding=10 border=0> <TBODY> <TR> <TD bgColor=#ffffff> <P><B><A id=q40 name=q40></A>Q. What is a calling card? </B></P> <P><SPAN class=blue><B>A</B></SPAN>. A calling card is similar to a credit card but is issued through a long distance company to allow you to make calls from virtually any phone, including payphones. You first dial a toll-free number and then enter your secret PIN. After that, you enter the phone number you wish to call. The calls will be billed to your regular long distance account and you do not need any cash or coins to make calls. </P> <TABLE cellSpacing=0 cellPadding=0 width=380 border=0> <TBODY> <TR> <TD> <TD align=right></TD></TR></TBODY></TABLE> <P><B><A id=q36 name=q36></A>Q. Does Global FiberNet offer calling cards? What are the rates? </B></P> <P><SPAN class=blue><B>A</B></SPAN>. Yes, we offer calling cards. The rate is 12.9¢ per minute for calls made within the continental United States. Global FiberNet does not charge any connection charge. International rates are generally slightly more expensive using a calling card vs. dialing direct. You may contact customer service to get exact international rates for your calling card. There is also an FCC mandated surcharge of 35 cents for any calls made to your toll free number from a payphone. This 35¢ fee is charged to compensate payphone owners for the use of their equipment. </P> <TABLE cellSpacing=0 cellPadding=0 width=380 border=0> <TBODY> <TR> <TD> <TD align=right></TD></TR></TBODY></TABLE> <P><B><A id=q37 name=q37></A>Q. Is there a charge for calling cards? </B></P> <P><SPAN class=blue><B>A</B></SPAN>. Calling cards are provided free. There are no set up fees, maintenance fees or connection charges. You pay only for the minutes you use and any applicable FCC mandated payphone surcharges. </P> <TABLE cellSpacing=0 cellPadding=0 width=380 border=0> <TBODY> <TR> <TD> <TD align=right></TD></TR></TBODY></TABLE> <P><B><A id=q42 name=q42></A>Q. How is my calling card billed? </B></P> <P><SPAN class=blue><B>A</B></SPAN>. Calls made with a calling card will be itemized on your regular monthly bill. </P> <TABLE cellSpacing=0 cellPadding=0 width=380 border=0> <TBODY> <TR> <TD> <TD align=right></TD></TR></TBODY></TABLE> <P><B><A id=q38 name=q38></A>Q. Can I use my calling cards to place calls from Europe or other locations outside of the United States? </B></P> <P><SPAN class=blue><B>A</B></SPAN>. No. Although you can make international calls using your calling cards while in the U.S., you can’t use your calling card outside of the United States to place calls (whether those calls are directed back into the United States or not). </P> <TABLE cellSpacing=0 cellPadding=0 width=380 border=0> <TBODY> <TR> <TD> <TD align=right></TD></TR></TBODY></TABLE> <P><B><A id=q39 name=q39></A>Q. Can I use my calling card to place international calls? </B></P> <P><SPAN class=blue><B>A</B></SPAN>. Yes. To prevent fraud, all calling cards are initially blocked for international calls. After you receive your card, you may contact customer service to have your card unblocked for international calling. </P> <TABLE cellSpacing=0 cellPadding=0 width=380 border=0> <TBODY> <TR> <TD> <TD align=right></TD></TR></TBODY></TABLE> <P><B><A id=q41 name=q41></A>Q. How do I sign up for a calling card? </B></P> <P><SPAN class=blue><B>A</B></SPAN>. To sign up for a calling card, just click in the box that indicates you want calling card service and indicate how many cards you want, with the applicable names for each card </P> <TABLE cellSpacing=0 cellPadding=0 width=380 border=0> <TBODY> <TR> <TD> <TD align=right></TD></TR></TBODY></TABLE> <P><B><A id=q43 name=q43></A>Q. Are the rates on my calling card the same as my regular rates? </B></P> <P><SPAN class=blue><B>A</B></SPAN>. No. The rate is 12.9¢ per minute for calls made within the continental United States. Global FiberNet does not charge any connection charge. International rates are generally slightly more expensive using a calling card vs. dialing direct. You may contact customer service to get exact international rates for your calling card. There is also an FCC mandated surcharge of 35 cents for any calls made to your toll free number from a payphone. This 35¢ fee is charged to compensate payphone owners for the use of their equipment. </P> <TABLE cellSpacing=0 cellPadding=0 width=380 border=0> <TBODY> <TR> <TD> <TD align=right></TD></TR></TBODY></TABLE> <P><B><A id=q44 name=q44></A>Q. Is my calling card subject to any per call surcharges, maintenance fees or connection charges? </B></P> <P><SPAN class=blue><B>A</B></SPAN>. No. Global FiberNet does not charge any surcharges, maintenance fees or connection charges. You pay only for the minutes you use and any applicable FCC mandated payphone surcharges</P> <TABLE cellSpacing=0 cellPadding=0 width=380 border=0> <TBODY> <TR> <TD> <TD align=right></TD></TR></TBODY></TABLE> <P><B><A id=q45 name=q45></A>Q. How safe is it to use my calling card? </B></P> <P><SPAN class=blue><B>A</B></SPAN>. Calling cards are generally safe to use. To avoid fraud, a secret PIN number is assigned to the card. You must dial your secret PIN code before you input the phone number you want to call. Our fraud control department may automatically block your calling card without notifying you if fraudulent use is suspected. If you are unable to use your calling card because your card has been blocked, please contact customer service to have your card unblocked.</P> <TABLE cellSpacing=0 cellPadding=0 width=380 border=0> <TBODY> <TR> <TD> <TD align=right></TD></TR></TBODY></TABLE></TD></TR></TBODY></TABLE></BODY>